The Support Portal is only available for organizations that have purchased Commercial Support, after which point credentials are communicated via our sales/sales administration team. You can check to see if support is included with your license via the global Administration > Configuration > License Manager (under Support Included)
If support is not included, you’re just stuck with us in this Community! Hopefully this Community can still be helpful to you.
If support is included and you have trouble accessing the account, you should contact your account manager. I can help you find out who that is if you aren’t sure.
I have the same issue, but I don’t know the credentials for my organization. I have an Enterprise License, but the person who implemented Sonar is no longer with the company. I tried emailing contact@sonarsource.com, but I haven’t received a response yet.
Who can I contact?
To avoid this thread becoming a place where people try and figure out individually who they should reach out to at SonarSource, I’m going to close this thread.
I’ve pinged the individual I’m pretty sure is responsible for your organization. contact@sonarsource.com is the best way for organizations to get in touch when they have a doubt, but it takes some time to respond.
Hopefully this Community can still be helpful to you.
