Sonar Cloud has been synchronized with the organization from GitHub. It worked great at launch. However, we recently added new members to the organization and they are not syncing with Sonar Cloud at all. Administrators cannot add members on their own. Is there a solution to this problem?
A similar problem is described in this task Sonarcloud not recognizing company GitHub organization - #6 by nning. Maybe there are certain decisions in the last three years?
Hey there.
Have these users already logged into SonarCloud at least once with GitHub (the GitHub account you’ve added to your org)?
Colin, hi! Yes, we use GitHub for login in to SonarCloud. But when i go to the ‘My project’ i see 2 buttons ‘Analyze new project’ and ‘Favorite public project’. When i go to account and open Organization i see message ‘You are not a member of any organization’.
But when i choose ‘Create an organization’ i have choose another organization from GitHub. I see all organizations, but when i try connect organization from github i see message that ‘This action must be performed by an organization owner’.
But SonarCloud Organization owner not have access to adding new members in organization.
Thanks @Dmytro_Lopatiuk
Once in a while there can be a sync issue solved by turning the sync on and off again.
Could your org admin try this?
Colin, thank you very much. It really helped!
