Still having this issue - Organization member not synced from Github

[mgrosz (Maty Grosz)]

Hello

@AlxO @Colin
I followed the recommendation I found in this post (turn off and then turn on again the synchronization) - but the issue still exists: an organization member still not synced from Github.

Help is needed

Thanks,

Maty

[Colin]

Hey @mgrosz!

Has your user already logged into SonarQube Cloud once, and do they have a verified e-mail address?

[mgrosz (Maty Grosz)]

Hi @Colin
Apparently that was the reason.
This organization member has never logged-in before (I have not known that).
Thank you for the response.
This topic can be closed.