Problem configuring Github organization to sonarcloud organization

I have logged in to sonarcloud.io with github account and installed sonarcloud app in github and provided access to all the repos. But i can not see my github organization sonarcloud. When try to create new organization at https://sonarcloud.io/create-organization and click on " [Choose an organization on Github] it redirects me to https://github.com/apps/sonarcloud/installations/new . Here I can see the my github organization and when click configure and update the access to repos. Even though i can not see the github orhanization in sonarcloud. The ourput remains same irrespective of number of times i cofigure organization.
Please suggest.
Thanks in advance.

Hello @santaji,

Could you confirm that your organization is not listed on this page: https://sonarcloud.io/account/organizations ?

If that is they case, then I would suggest to remove the SonarCloud application from your GitHub organization and try to import it again into SonarCloud.

Best,
Martin

Thanks @Martin_Bednorz
You are right . i am not able to see my organization on https://sonarcloud.io/account/organizations Page. In fact, i tried it couple of time my removing the app from GitHub , but no luck. Same result.
What are other options to me?
Thanks
Santaji Garwe

Hi @santaji,

In your GitHub Settings, if you go to the Applications section (https://github.com/settings/installations), do you see SonarCloud installed?

Same thing for your organization:
in GitHub select your organization and then go to Settings and Installed Applications, do you see SonarCloud installed?
https://github.com/organizations/myorganization/settings/installations (replace myorganization with your organization name)

Thanks

Hi @Vince
Thanks for your reply.
As suggested earlier, we removed the app from GitHub and tried and again and it worked as expected.
Thanks
Santaji Garwe

Thanks for your reply.
I am not sure I have understood.
Did this solve your issue?
Can you see the SonarCloud application in both locations I have mentioned?
Best regards

i can see sonarcloud at https://github.com/settings/installations but not at https://github.com/organizations/myorganization/settings/installations even after replacing appropriate organization.