Issue : Quality Gate failed: Compute engine task did not complete within time

[Mukesh_RT2019 (Mukesh Belde)]

I am getting this error starting this morning, like since an hour or so. (Issue began around 10:30 AM Pacific time). We have bitbucket pipelines - sonar cloud scan setup

Have tried several times and still same, is anyone else facing same issue at the moment ? If so then please comment so Sonar will get to know and must react on this, thank you

Exactly like this → Quality Gate failed: Compute engine task did not complete within time

update at 1:50 PM PST, 11th Sept 2020
ran out of options and I just tweeted it a min ago
https://twitter.com/mukesh_belde/status/1304521768124571649?s=21 - hope that helps, fingers crossed

update at 4:35 PM PST, 11th Sept 2020
Several companies/users has been facing this issue and related issues around this but still no response yet or acknowledgement yet!
someone even sent an email to Sonar CEO but no response yet

NOTE: most irritating is, placing restrictions on no.of comments/replies a user can post, how can you guys put restrictions on no.of comments/replies too and no proper support engagement in spite of paying for using the product!

cc: @sonarsourcers

and your website still reports status as up and fine

SonarCloud Status

[Alex_Karaman]

Getting the same issue here.

[Beth_Shook]

Same here

[Mukesh_RT2019 (Mukesh Belde)]

@Alex_Karaman @Beth_Shook : any idea how to report to them directly?
I don’t see any option to raise a ticket from Sonarcloud - I tried in past as well but finally ended up here and same once again.

Any idea how to tag them or report to them in any possible way?
https://www.sonarsource.com/support/ - this link is fine but makes no sense on how to open a case in SonarCloud ?

[Mukesh_RT2019 (Mukesh Belde)]

How to raise a support ticket for sonar issues?

How to raise a support ticket for sonar issues ?

I referred to this - this really isn’t great!

[Mukesh_RT2019 (Mukesh Belde)]

@Carine_Bayon Carine, appreciate if you could please involve or pass on these details to your respective support/product team.

cc: @sonarsourcers

[Alex_Karaman]

@Mukesh_RT2019 not sure, but I imagine with enough attention to this report it will bubble up to the correct people to resolve this.

[Mukesh_RT2019 (Mukesh Belde)]

I wish same, it will be really great if more people could flag this/add comments so they get to know

cc: @sonarsourcers

[jeguazz2 (JM Guazzo)]

Same issue here.
Started around 2pm EST.

All builds blocked and all PR blocked.

[chagmag-sonar (Chris)]

getting same issue here: my teams are irate to say the least

[Mukesh_RT2019 (Mukesh Belde)]

exactly, it’s annoying to comment out code scan stuff in all pipelines now - which is not good/ideal. @sonarsourcers: guys, we have no clue why it is happening and no one has hasn’t acknowledged it yet! Really appreciate if someone can at least acknowledge it, so we know Sonar is looking into it.

Also you have to come up with proper ticketing support system standard, not this community way to create and wait for you guys hoping we would get response!

[Mukesh_RT2019 (Mukesh Belde)]

@sonarsourcers: many are facing same problem

Anyone seeing issues with Bitbucket PR

problem with the sonar quality gate Issue : Quality Gate failed: Compute engine task did not complete within time I have put the details out here and waiting for @sonarsourcers to respond/acknowledge and no response yet, almost 3 hours now! appreciate if you guys could respond/comment in my post too, lets all flag it so they would respond! It is annoying to just keep waiting for them, no proper channel

Azure DevOps Publish Quality Gate Hanging

Also happening for us.

Azure Pipeline builds stuck in Publish Quality Gate Result task

We use too, SonarCloud too and we have the same problem in the publish gate of the Azure DevOps pipelines. Running the pipeline with debug mode, shows that the task is pending: [debug] [SQ] Task status: PENDING [debug] [SQ] Waiting for task ‘AXR-xxxxxxxxxx-_i’ to complete. What is the deadline for the solution? We are impacted by our environment. Kind regards,

seriously guys, is this even valid! how can you guys restrict? @sonarsourcers

[jlanda (Javier Landa)]

Bump!,

Same issue here, first I had a JAVA HEAP error and now is stuck at publish step, any idea of what could be happening? Or how to report it?

[patrickraco]

Same for us too
in more than one of our Pipelines

[Dee_Kuzman]

Same here. node.js on bitbucket pipeline

[andressantos10]

You need execute pipeline with debug mode to see real error message

[andressantos10]

To minimize impact in my enviroment in AzureDevOps, I enableded this options.

[Josh_Nunez]

all scan jobs going into the abyss here. queued, but never started. Had to turn off scanning for my entire organization.

[sleberknight (Scott Leberknight)]

Same here. All Project Analysis jobs for the past few hours are Pending, and never start.

[phoebe-rival (Phoebe To)]

It’s been almost the whole day now and all of our pipelines in bitbucket are completely block by this error. How can we escalate a now/critical bug to SonarCloud?