Welcome to the community!
I’m not sure I understand your request correctly. Anyway, I have some ideas that may help.
Although it should be rare, there may be connectivity issues with our payment provider. These should be short-lived, and a retry a bit later should work.
If your organization got suspended because of an issue with a credit card, you need to contact your bank to investigate the problem, understand why your payment was declined, and get confirmation that future payments will work. And then you can reenter the same credit card information.
If you experience the same problem with a second credit card, again you need to follow the same procedure: wait and try again, and if the problem still persists then contact your bank.
If you experience the same problem with a third card, then maybe something’s wrong at our side Please let me know if that’s the case, or if your bank has confirmed that everything should be in order, but it’s still not working. Then I will open a private thread to locate your organization and to investigate deeper at our side.
Please let me know!