Sonarqube failed to check and received no mail. It was OK during the test

[agate (agate liu)]

Must-share information (formatted with Markdown):

• SonarQube Developer Edition Version 8.3.1 (build 34397)
  *When sonarqube is checked, I would like to be reminded by email if there is any error.
• what have you tried so far to achieve this
  In the mail configuration side, the test mail can be sent normally.
  
  
  

[ganncamp (G Ann Campbell)]

Hi,

Welcome to the community!

Your screenshot highlights a subscription to failing background tasks. To be clear, that’s distinct and very different from a failing Quality Gate. Could you be explicit about the notification you expected to receive but did not, and the surrounding circumstances?

 
Ann

[agate (agate liu)]

Compared with the previous day, there are 4 more bugs in the new check. I think the author will be informed of the new 4 bugs by email
Our sonar check is associated with gitlib, using the author’s email address on gitlib. In sonar system, I also created corresponding email users

[ganncamp (G Ann Campbell)]

Hi,

If the author of those issues is subscribed to the relevant notifications, then she will indeed be notified. As for the QG notification, that’s on change of status. If the project was failing yesterday because of coverage and you add additional failure reasons (issues) today, that won’t trigger another notification because the overall status (Failed) hasn’t changed.

 
Ann

[agate (agate liu)]

The problem has been solved！It is because each specific user has not set the email notification enabled！Thank you for your support!