I have created a account on behalf of my organisation in sonarcloud. The information page says it gives a 14 day trial period and asks for credit card details, after giving all the details 10 euros got debited automatically from the account just on initialisation and when i tried to contact the support they are saying they don’t have refund policy. There was no information regarding the amount being debited before the trial period.
And moreover the account doesn’t have the necessary privilege for the group so it’s basically useless . And when i tried to change the group they are saying you have to create another organisation, and amount will be debited again on creating a new organisation. I have contacted the support but no proper response. they are just sending their is no refund policy. Then why do you guys mention it as 14 days free trial period.
you just said it’s free trial and debit the amount from the account.