Hi @Madhusudhanan, welcome to our Community forum!
Just to clarify, the information message “A notification is never sent to the author of the event”, means that you will never receive emails about changes triggered by your account (through the Web interface of SonarCloud, or the API using a token associated with your account).
For example, you will never receive emails for issues you changed, tasks you triggered, or issues you resolved as false positives.
Are you expecting emails about events triggered by some other user of the project?
Could you also check the emails are not sent to your Spam folder, or blocked by some enterprise email rule?