Unable to Update SonarQube License

SonarQube
,
1

Must-share information (formatted with Markdown):

  • which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
  • what are you trying to achieve
  • what have you tried so far to achieve this

A few weeks ago, my company received an email with details to update our SonarQube license, but whenever attempting to apply the new key, I get multiple errors depending on what values I provide.

Below are the details of our SonarQube license that was in place:

I have blacked out the Server ID for security purposes, but I can assure that it is an exact match to the new license details that were provided.

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image870×585 145 KB

Is anyone able to provide assistance as to why I cannot get the license to update? This is preventing ‘Quality Gates’ from being successfully published to our SonarQube server for Executive review.

2

Hey there.

It’s helpful if you answer the questions listed, not just copy and paste them! :slight_smile:

What version of SonarQube you’re using is particularly relevant here.

Colin

4

Based on the system settings within the Admin portal, we are using version 7.1

5

Preston,

Thanks for the info! That’s a pretty old version of SonarQube now (the minimum supported version is SonarQube v7.9 LTS, and the latest version is v8.2). You should upgrade at your earliest convenience.

There’s a bug specifically with v7.1 and applying licenses. Your options are either:

  • Apply the license via Web API

curl -X POST -u admin:<password> “http://<server URL>:<server port>/api/editions/apply_license?license=<license key>"

  • Upgrade to v7.9 LTS (which you should do even if applying the license was working fine :wink: )

Colin