Unable to make payment for Sonar Cloud

[Malay_Shah]

I needed assistance in making payment for our SonarCloud subscription. I am trying to make payment using an India bank based credit card, that used to work perfectly fine till recently, but am unable to do so. Are others facing the same issue and how are we resolving this? My account stands suspended because of this.

Regards,
Malay

[ganncamp (G Ann Campbell)]

Hi Malay,

Welcome to the community!

This seems to be about your central bank’s new regulations around recurring payments.

This post may help:

Why SonarCloud forcing client to buy higher subscription due to payment issue?

Hello @Atul_Chauhan1, It seems that your bank(s) keeps rejecting the payments. We invite you again to get in touch with them to clear our payments. As indicated, plans under 1M are only available with credit card payment. The alternative to the credit card payment is to buy the 1M plan, with a yearly payment by bank wire transfer. We do not accept smaller subscriptions with this payment method. Hope you can sort out you credit card issues. Best regards, Luis

 
Ann