Unable to add new users in Sonarqube

SonarQube Server / Community Build
1

Hi SonarQube Community,

I am currently using Sonar version: 10.3.0

After logging into my admin account, Security → Users → Create User

After giving all the necessary information and selecting Create, I am getting an error message popping up “The request cannot be processed. Try again later.”

Could someone please help regarding this.

Thanks,
Rajeev

2

Hi Rajeev,

Welcome to the community!

Are there errors in your browser console? In your server logs?

 
Ann

3

Hi G Ann.
Thanks for your response.

I don’t see any errors in the server logs.

I do see “The request cannot be processed. Try again later” on the browser console whenever I try to create a new user.

Rajeev

4

Hi Rajeev,

Are you sure you have full permissions to create users?

Can you check the access logs and make sure your requests are reaching the server?

 
Thx,
Ann

5

Hi Ann,

I am logging into Sonar as an admin user and I have all access.

Regarding access logs, I don’t see any errors there as well…

Rajeev