Account Creation Issue

Ever since upgrading to Sinarqube 9.4 we’ve had an issue trying to add new users. Note, we are setup to use SAML authentication. When I create a new user (Administration|Security|Users) and fill in Login, Name, Email, and Password then click Create I get prompted with Username and Password, even though I’m already logged. in. Worse, since I’m using smartcard authentication, I down know what the password is. I noticed that if I try again a few times, it eventually works. Has anyone seen this and/or resolved this?

Hi,

Welcome to the community!

What did you upgrade from?

We did some work in the 8-series on SAML but nothing between 8.9 and 9.4.

Does anything show up in your server logs? Specifically, probably your web.log?

 
Ann