Good evening!
Has anyone managed to configure SAML with JumpCloud?
I configured it recently, but it doesn’t work as it should.
Whenever I try to connect through SAML, I get the message: You’re not authorized to access this page. Please contact the administrator.
Version SQ 9.6
Hey there.
You should find more inforamtion about what is causing the failure by checking your web.log file (and ramping up the Log Level in Administration > System > Log Level)
Hi Colin!
Thanks for your fast reply.
The logs are not unclear about the problem, when I click to log in with I receive the error message above and return to this URL https://my.server/sessions/unauthorized
What I try to do was create a user in SQ to match the user that comes from my IDP. This doesn’t work.
In the log file, I found these lines
[06/Oct/2022:13:07:33 +0000] “GET /sessions/init/saml?return_to=%2F HTTP/1.1” 302 - “https://my.domain/sessions/new?return_to=%2F” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36” “AYNxYcqMkzWUvCMGAK5L”
[06/Oct/2022:13:07:34 +0000] “POST /oauth2/callback/saml HTTP/1.1” 302 - “https://sso.jumpcloud.com/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36” “AYNxYcqMkzWUvCMGAK5M”
[06/Oct/2022:13:07:34 +0000] “GET /sessions/unauthorized HTTP/1.1” 200 - “https://sso.jumpcloud.com/” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36” “AYNxYcqMkzWUvCMGAK5N”
[06/Oct/2022:13:07:35 +0000] “GET /api/l10n/index?locale=pt-BR HTTP/1.1” 200 - “https://my.domain/sessions/unauthorized” “Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/106.0.0.0 Safari/537.36” “AYNxYcqMkzWUvCMGAK5O”
PS: I change my real server name, to my.domain for security purposes.
Could you help me?
I can send a print screen of my setup fields in the SQ and Jumpcloud.
Those are log lines from your access.log file, rather than web.log
Hi, did you by any chance find answer for the question?
I got the same problem and can’t find any solution.