Sonarcloud Waiting for status to be reported in the Pull Requests for automatic analysis

SonarQube Cloud
1

We have configured Sonarcloud for Automatic analysis. But we are unable to merge the PRs since the sonarcloud status is not getting success. But in the sonarcloud UI its shown as success. It’s been 4-5 hours since we are facing this type of issues for different Projects repositories. Sometimes we are able to solve these issues by closing and reopening the PRs. We currently have a Paid plan.
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2

Hi same problem here.

3

Hey Team,
Can you guys look into these issues.

4

Hi all,

Has this worked in the past for you and then stopped?

 
Thx,
Ann

5

Hi,

Also, could I get the project key of a project this is happening on so we can look into this further?

 
Thx,
Ann

6

Ya, these has been working. The issues pop-up from last two days.

7

@ganncamp Are you referring to “organization key”, if so I could share this via DM

9

Hi @alexypuli,

Thanks for privately sharing your project and org Ids with me.

What’s your DevOps platform, and are your build agents self-managed or hosted by them?

 
Thx,
Ann

10

Hi @ganncamp
We have configured automatic analysis. So, when a PR is raised the scan will be triggered automatically. We are not using any other tools. Just SonarCloud and GitHub.
Hope I have answered your query.

Thanks

1 Like
11

Hi,

Thanks. That’s helpful. I’m going to flag this for people with more access than I have.

 
Ann

1 Like
13

Awesome. That will be great. :slightly_smiling_face:

15

Hi @alexypuli

I checked the logs, and the calls to GitHub are passing successfully for your project, so it looks like the problem isn’t on the SonarCloud side (especially since closing and opening the PR solves the problem; it suggests that the data is indeed delivered).

I see that this particular issue is quite common for GitHub PR required checks, and there are multiple reasons for it to happen, mostly on the GitHub configuration side.

HTH,
Anita

1 Like
18

Hi @anita.stanisz
Thanks for sharing the details.
I understand that the calls to GitHub are passing successfully, which indicates that the issue isn’t on the SonarCloud side. As you mentioned, closing and reopening the PR resolves the issue, suggesting that the data is indeed being delivered.

I agree that this issue is common with GitHub PR required checks and is often due to GitHub configuration settings.

I would like to add that along with SonarCloud, we also have Snyk integrated, and it is working as expected. This might help narrow down the issue to specific configuration settings related to SonarCloud.

Thanks
Alexy P Thomas

19

I can confirm I experience the same issue in some of my PRs. SonarCloud UI shows the check is completed successfully, but Github side, it is still waiting.
Had to do some un-wanted code changes to trigger the process and then it worked. This happened couple of times yesterday and today.

1 Like
20

Hey Team,

Do we have any update on this. Yesterday also we encountered this issue. :face_with_monocle:

21

Hi @pubudusj

Could you create a separate thread with the details of your issue? We can then follow up on your specific situation and check whether there is any issue on our side with delivering the updates

22

Hi @alexypuli

I’m afraid it goes beyond our expertise. We excluded the problem with the updates not being delivered, so I can recommend checking general recommendations on how to deal with ‘Waiting for status to be reported’ e.g. this one

2 Likes
24

Thanks @anita.stanisz

Will look into the shared resources.