Hi there, I’m trying to login on sonarcloud.io with my GitHub account but i get this message : You’re not authorized to access this page. Reason: You can’t sign up because login ‘revolunet’ is already used by an existing user. The only link there is “Home” and i cant understand how to workarou…

This issue has been resolved. [image] GitHub: You can't sign up because login 'username' is already used by an existing user SonarCloud Hey everyone! I’m really, very happy to let you know that our team has solved the login issue for 97.5% of the affected logins. There …

Hello Julien and welcome to our community forum! I assume you were able to login with your account before and now you are not able anymore ? It’s not the first time you are login in with your Github account ? I also noticed that your account seems to also be linked with a Gitlab and Bitbucket acco…

Hello I have same problem, how can i fix it ? "You’re not authorized to access this page. Reason: You can’t sign up because login is already used by an existing user."

Hello @FBH and welcome! We were not able to identify what this issue is yet. Could you answer the questions I asked in my previous post so that we can continue investigate ?

Hi @Gregoire_Aubert , I am facing the same issue. I do not recall having used sonarcloud.io before trying to signup a few days ago. That’s when I got this error. I might have changed my associated Github email at some point. Hope that helps in figuring out what the error is :smile: Let me know if…

I have the same problem after switching to two-factor authentication on my github account. I have tried everything i found on this forum to solve it without any luck. Is there a tech support I can contact about this? Really need to get access to our organisation projects on SonarCloud.

I have the same problem. I logged in to sonarcloud.io first time and having such issue. Is there any way to sole it. It looks like sonarcloud has this issue.

I have same issue. Any way to fix it?

Sonarcloud.io login with github : existing user

SonarQube Cloud

Colin (Colin) February 28, 2022, 7:32pm 21

This issue has been resolved.

Sonarcloud cannot verify Github

Topic		Replies	Views
Cannot login with github account SonarQube Cloud sonarqube-cloud	7	1049	February 28, 2022
Failed to signup with an existing user SonarQube Cloud	5	1100	February 28, 2022
Can't login to sonarcloud.io using GitHub SonarQube Cloud sonarqube-cloud	0	371	July 19, 2021
GitHub: You can't sign up because login 'username' is already used by an existing user SonarQube Cloud	67	5028	May 3, 2023
GitHub: You can’t sign up because login ‘XXX’ is already used by an existing user SonarQube Cloud sonarqube-cloud	1	85	August 15, 2024

Sonarcloud.io login with github : existing user

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