I’m trying to login on sonarcloud.io with my GitHub account but i get this message :
You’re not authorized to access this page.
Reason: You can’t sign up because login ‘revolunet’ is already used by an existing user.
The only link there is “Home” and i cant understand how to workaround; Anyone been there ?
Hello Julien and welcome to our community forum!
I assume you were able to login with your account before and now you are not able anymore ? It’s not the first time you are login in with your Github account ?
I also noticed that your account seems to also be linked with a Gitlab and Bitbucket account, are you still able to login on those ?
Finally, did you do any changes to your Github account recently ? Like changing the associated email or something similar ?
I have same problem, how can i fix it ?
"You’re not authorized to access this page.
Reason: You can’t sign up because login is already used by an existing user."
Hello @FBH and welcome!
We were not able to identify what this issue is yet. Could you answer the questions I asked in my previous post so that we can continue investigate ?
I am facing the same issue.
I do not recall having used sonarcloud.io before trying to signup a few days ago. That’s when I got this error. I might have changed my associated Github email at some point.
Hope that helps in figuring out what the error is
Let me know if you need more information.
I have the same problem after switching to two-factor authentication on my github account.
I have tried everything i found on this forum to solve it without any luck.
Is there a tech support I can contact about this? Really need to get access to our organisation projects on SonarCloud.
I have the same problem.
I logged in to sonarcloud.io first time and having such issue.
Is there any way to sole it. It looks like sonarcloud has this issue.
I have same issue. Any way to fix it?
This issue has been resolved.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.