Failed to signup with an existing user

I’m working for another company and they use SonarCloud with GitHub excessively. Unfortunately, there’s already an account with my exact GitHub username and therefore I can’t login and access SonarCloud.

Does anyone know how to fix this issue without changing my GitHub username which is something I won’t do.

Hello @kevto , can you provide the error message you get when trying to login to sonarcloud?

Hi Justin, the following is shown on screen after trying to login with my GitHub account:

You’re not authorized to access this page.
Reason: You can’t sign up because login ‘kevto’ is already used by an existing user.

Can someone please have a look at this?

Hey @kevto

Can you please follow-up on this thread where you can report the issue (along with others) and ask for some help.

This issue was resolved.

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