kevto
(Kevin)
November 5, 2021, 8:58am
1
I’m working for another company and they use SonarCloud with GitHub excessively. Unfortunately, there’s already an account with my exact GitHub username and therefore I can’t login and access SonarCloud.
Does anyone know how to fix this issue without changing my GitHub username which is something I won’t do.
Hello @kevto , can you provide the error message you get when trying to login to sonarcloud?
kevto
(Kevin)
November 10, 2021, 4:48pm
5
Hi Justin, the following is shown on screen after trying to login with my GitHub account:
You’re not authorized to access this page.
Reason: You can’t sign up because login ‘kevto’ is already used by an existing user.
kevto
(Kevin)
November 29, 2021, 6:53pm
6
Can someone please have a look at this?
Colin
(Colin)
December 1, 2021, 2:10pm
7
Hey @kevto
Can you please follow-up on this thread where you can report the issue (along with others) and ask for some help.
Hey everyone!
First things first – this is definitely on our radar to find a long-term solution for and high on our priorities for this month.
Second – yes, getting in touch with @Justin_Allen (or more accurately, letting him getting in touch with you, because he needs to raise a PM) is the right way for us to collect more data and to work on restoring access.
system
(system)
Closed
March 7, 2022, 7:32pm
10
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