Sonarcloud.io - blocks a user linked to GitHub saying no access

We have a paid subscription with vonage and opentok organisation.
We have a new employee which every time it tries to login with GitHub , this fails .

Employee has full access in GitHub side, we think this is related to sonarcloud.io having a previous or bad sync with this user, we need to remove this user from sonarcloud.io side, so he can re login and re linked properly the accounts

GitHub account “natale-p”
Organisation “Opentok”

kind Regards
Agus

Hello @agus-vonage can you try again with the username natale-p and let us know if you are still having issues logging in?

it seems this worked, confirmed by end user
Thanks !

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