SonarCloud - Can't login

[g0dkar (Rafael Lins)]

Hello! I’m unable to login to Sonarcloud with my GitHub account (g0dkar (Rafael Lins) · GitHub). It seems this happens because I have previously logged into Sonarcloud with my GitLab account (Rafael Lins · GitLab).

I would need to login with my GitHub one to access my current employer repository. I can login with my GitLab account just fine, but can’t access the Sonarcloud project I’m working with. I’m having issues with Sonarcloud’s quality gate and I’d like to access Sonarcloud to see what are the issues so I can merge my code and do my work, but I can’t.

Can anyone help?

[Colin]

Hi there.

What error do you get when trying to login with your GitHub account?

[g0dkar (Rafael Lins)]

When logging with GitHub:

You're not authorized to access this page.

Reason: You can't sign up because login 'g0dkar' is already used by an existing user.

[Colin]

Thanks @g0dkar. Let me point you to this thread where you can report the issue (along with others) and ask for some help.

GitHub: You can't sign up because login 'username' is already used by an existing user

Hey everyone! First things first – this is definitely on our radar to find a long-term solution for and high on our priorities for this month. Second – yes, getting in touch with @Justin_Allen (or more accurately, letting him getting in touch with you, because he needs to raise a PM) is the right way for us to collect more data and to work on restoring access.

[g0dkar (Rafael Lins)]

Thanks Colin! I’ve sent a reply on that thread