I’m reaching out because my team and I have encountered an issue with SonarCloud that has started affecting our workflows. We’ve been successfully using SonarCloud for over a year now and have found it incredibly valuable.
However, over the past two months, we’ve begun to experience an issue where our Pull Requests get frozen. It appears that the GitHub action associated with SonarCloud is stuck in a loop, waiting for a status report. This occurs despite the fact that, according to the web interface, the checks have passed successfully.
Our setup involves the SonarCloud application installed in GitHub, which we’ve been using to inspect our PRs before merging. The issue seems to stem from the app not recognising that the check has passed. Regrettably, there doesn’t appear to be a ‘restart’ button for the action.
We’ve already tried the following steps in an attempt to solve this issue:
- Pushing new commits to the branch (this occasionally works)
- Reinstalling the app into the Organisation
However, the problem persists. I’m reaching out to this community in the hope that someone might have encountered a similar issue and could provide some guidance.