Some users of my organization cannot login any more via Github

Some, not all, of my colleagues in the organization “nord-drivesystems” cannot login via GitHub authentication any more. On first sight, it seems that newer accounts, i.e. those with a randomized UID (like John-Doe_norddrv-jksd9@github) have no problems, but other (e.g. John-Doe_norddrv) have an issue. But that observation isn’t fully consistent.

The error message is “Sorry we couldn’t verify your authorization… Your email does not match the one we have on record.”

At least in one case it helped to remove the authorization on GitHub side an connect again. That person now has two accounts.

What can we do?

Kind regards, Marcus

Hey @Marcus-Roeder

Can you have your users try again? We had an issue yesterday that should be resolved now, but please let us know if it isn’t.