Quality Gate Failed, then There was an issue whilst processing the report. Please contact support

  • ALM: Bitbucket Cloud
  • CI system used: Bitbucket Cloud
  • Scanner command used, from pipeline step:
  • Error observed, in pipeline output (last three lines of Check quality gate on SonarCloud):
Digest: sha256:3d2b48985ba09eb96efeb3bca06fd1b23cccf5d4ee792d532177d55ec15b1032
Status: Downloaded newer image for sonarsource/sonarcloud-quality-gate:0.1.6
✖ Quality Gate failed: Could not fetch quality gate status: b'{"errors":[{"msg":"Analysis with id \\u0027None\\u0027 is not found"}]}'
  • Error details at SonarCloud:
There was an issue whilst processing the report. Please contact support with the Project Analysis ID: AYrwO0FVnf9DyCWzAspg.
  • Steps to reproduce
    Run the pipeline in Bitbucket. This is the main branch named develop and trying to get the first time analysis. Other branch quality with the same content as branch develop, was possible to run pipeline with Quality Gate green.
    I have more projects, and was worried this could be the exceeding limit of our PAID PLAN, but this is the start of the month, so I don’t understand what is going on. Also the error messages could be better explanatory.

The same error message is in this post.

I have activated the messaging for failed background operations, and received more information.
The ID “AYr18RYNVckufRuStceJ” is for a PR (from a topic branch, not the develop branch). Email content:

Error message: 
### Error updating database.  Cause: org.postgresql.util.PSQLException: ERROR: permission denied for sequence rule_desc_sections_id_seq
### The error may exist in org.sonar.db.rule.RuleMapper
### The error may involve org.sonar.db.rule.RuleMapper.insertRuleDescriptionSections-Inline
### The error occurred while setting parameters
### SQL: insert into rule_desc_sections (       rule_id,       kee,       content,       context_key,       context_display_name     ) values              ( ?,         ?,         ?,         ?,         ? )
### Cause: org.postgresql.util.PSQLException: ERROR: permission denied for sequence rule_desc_sections_id_seq

More details at
2 Likes

Hello and welcome to the community.

Thank you for the information provided.

We are currently working on a fix for this issue.

2 Likes

Hi @Helio_Guilherme

Thank you once more for reporting this problem. We’ve just deployed the fix - could you confirm whether it solved your issue?

Anita

2 Likes

I confirm that there are no errors.
I have the info that: Next scan will generate a Quality Gate.

Thanks

2 Likes

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.