Projects dashboard empty on outside local server, but existed in local server

[ariagaluh02 (Aria Galuh)]

I’m using Sonarqube Windows LTS Version: 9.9.4.87374
I’m deploying sonarqube with StartSonar.bat

Currently I have been upgrading my sonarqube 9.9.3.79811 to 9.9.4.87374
and already have configured my server base url to sonarqube.example.com:9000
On the local server when I open sonarqube dashboard (both localhost:9000 and sonarqube.example.com:9000) it showing all the projects that I have as shown in this image below:

But when I tried to open sonarqube dashboard on my laptop (outside server) and access it with the domain (http://sonarqube.example.com:9000) the projects page is empty:

But I can still search project with search bar and its working:

I also found error when inspecting the network as the image shown below:

I expected the projects is showing on both local server and the outside server. Anybody have a clue?

Thanks in advanced.

[ganncamp (G Ann Campbell)]

Hi,

Welcome to the community!

Thanks for including that browser console screenshot. The error it shows is the problem - that broken call is the one that should populate the projects list on your page.

When I Googled ERR_CONNECTION_RESET, it told me

it means that your browser can’t establish a connection to the remote server . In most cases, it’s due to a misconfiguration in your internet settings or something else that’s blocking the connection.

So if this is replicable for other people, then I suppose you need to talk to your network folks. If not, it’s something on your laptop/in your browser.

 
HTH,
Ann

[ariagaluh02 (Aria Galuh)]

Sorry for the late response. Thanks for the reply, @ganncamp I solved it by configuring SSL on my SonarQube server. It works now.