Hello,
My company has a paid plan for SonarCloud. We are using Azure DevOps. We wish to submit a ticket to SonarSource Commercial Support. When clicking the link on this page, we are redirected to this page:
https://services.sonarsource.com/servicedesk/customer/portal/1/user/login?destination=portal%2F1
After creating an Atlassian account, we cannot log in here.
Hello @danieljosephh,
We do offer commercial support on top of SonarCloud subscriptions (above 1M LOCs) indeed - this is not included by default when purchasing a paid plan of SonarCloud.
Outside of commercial support, we also provide support through our community forum.
Commercial support is described here and will allow you raising tickets on our Service Desk web portal, on either technical issues or good practices, advice, questions you may have.
Olivier
