Missing verification email after bouncing mail

Hi,

unfortunately one user email configuration was faulty which resulted in a bounced verification email.

Could that have resulted in the user or our domain being added to a bounce list preventing new emails being sent?
We no longer get verification email for that user.

Thanks Daniel

Hi,

Could you share your organization ID?

 
Thx,
Ann

Thanks for your reply @ganncamp can you start a thread so I can share that information privately with you?
I am currently not able to send you a direct message with Enterprise and Organization ID.

Thanks

Daniel

Hi,

I’ve flagged this for the team.

 
Ann

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Hi @ADG

Your issue was acknowledged and I will let you know whenever I have additional information.

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Hi @ADG I sent you a private message.

The issue about the email has been successfully addressed

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