Hi, My Github Account’s primary email has been changed (since many years). and handle is still same. However now when i try to login to SonarCloud with github i get following message: Hey! Sorry, but we couldn't verify your authorization to access this page. When we tried, here's what the provider said: Your email does not match the one we have on record: 'm**********'. Please add this email and verify it on GitHub in order to regain access to the account Old primary email address (‘m**********’) is removed from github email list and i no longer have access to this email account. Can you please help to resolve this issue and disassociate ‘m***********’ from my github handle from your records [image] i have two users getting same issue.

Please don’t post the same issue multiple times. [image] Login with Github - Error - Your email does not match the one we have on recordb SonarQube Cloud Hi, My Github Account’s primary email has been changed (since many years). and handle is still same. However now when i try to login to SonarCloud with github i get following message: Hey! Sorry, but we couldn't verify your authorization to access this page. When we tried, here's what the provider said: Your email does not match the one we have on record: 'm**********'. Please add this email and verify it on GitHub in order to regain access to the account Old primary email address (‘m*****…

Login with Github - Error - Your email does not match the one we have on record

SonarQube Cloud

Colin (Colin) July 4, 2025, 9:07am 2

Please don’t post the same issue multiple times.

Topic		Replies	Views
Login with Github - Error - Your email does not match the one we have on recordb SonarQube Cloud sonarqube-cloud	6	178	July 10, 2025
Login with Github - Error - Your email does not match the one we have on record SonarQube Cloud github , authentication , authorization	6	520	March 18, 2024
Error on login with Github: Your email does not match the one we have on record SonarQube Cloud github , authentication	2	338	March 25, 2024
Error on login with Github: Your email does not match the one we have on record SonarQube Cloud authentication , sonarqube-cloud	4	157	March 28, 2025
Error on login with Github: Your email does not match the one we have on record SonarQube Cloud github , sonarqube-cloud	3	290	June 10, 2026

Login with Github - Error - Your email does not match the one we have on record

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