Login with Github - Error - Your email does not match the one we have on record


My Github Account’s primary email has been changed (since many years). and handle is still same.

However now when i try to login to SonarCloud with github i get following message:

Sorry, but we couldn't verify your authorization to access this page.

When we tried, here's what the provider said:

Your email does not match the one we have on record: 'm**********'. Please add this email and verify it on GitHub in order to regain access to the account

Old primary email address (‘m**********’) is removed from github email list and i no longer have access to this email account.

Can you please help to resolve this issue and disassociate ‘m***********’ from my github handle from your records

Dear Community,

Can someone help on this please.

Hello @maria-farooq I will take care of this. I will send you a PM so that you can share your login credentials as I will need this for further investigation.

A solution has been implemented for the login issue.

Hello, I have the same exact issue.
Can you please help me with that?
Thank you!

Dear Community,
Is there anyone that can help me with that?
This is starting to impact my daily work pretty seriously, any help would be appreciated. Thanks!

Hey @rsora

Instead of replying to a thread that was last touched in November, can you raise a new thread?

I am going to close this one.

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