We have enabled Sonarcloud authentication through GitHub and have configured to auto-sync with Github. One of the teams in our Github organization has private repositories and those members are unable to access sonarcloud using their Github credentials.
Sorry, I am new to the SonarSource community and not sure how to send the list privately. Am sharing one of the members who has access issues - “jeff-ruhl”(Github username).
This user is indeed not in your SonarCloud organization.
Is this user part of your organization on GitHub? If the user is only a member of the project but not in the organization it will not be added automatically to SonarCloud.