Delete an old user attached to Azure AD (azure devops connection) - again sorry

SonarCloud
1

We migrated AAD to a new tenant last year and a user needs access again.
The user cannot login to his old account as he has no idea of the password.
He cannot sign up to a new account as he is using the same email address as before (but is a new AAD account) and sonar says his email is in use.

During the transition our current users logged into their old aad accounts and deleted them and I added their new accounts to the org.

is there some way you can delete his account for him?

3

Hi,

Are you comfortable providing the user Id publicly?

 
Ann

4

Hi,
when I had a similar issue before you magically made the post private.
but the user is rbutnaru@sdl.com the org is sdl SonarCloud
thanks
Dave

1 Like
5

any news?

6

Hi,

Sorry for the delay. It’s in queue. :woman_shrugging:

 
Ann

8

Hi David, welcome back to the community.

We will proceed with the deletion of the account, which means we will delete all its data (organizations, projects…). Please confirm that this is ok for you.

9

Hi,
yes, he cannot login and is not in the company orgs at the moment.
thanks

13

Any news?
he still cant log in.

14

Hello @wyrdfish I have worked on the login issue. Can you try again please and let me know if there are any issues?

Regards,

Justin

1 Like
15

That worked thank you.
Could you also delete the rtritean@sdl.com account as well.
oddly after a year I have had a second request for access today.

16

Hi,
any chance you could also delete the rtritean@sdl.com account as well please?
thanks

18

Any news on this other request?
thanks
Dave

19

Hello @wyrdfish, I apologise for the confusion.
rtritean@sdl.com login solution was provided in the link below.