wyrdfish
(David Watson)
April 2, 2024, 10:36am
1
Hi, is it possible for you to delete the account tied to the email rtritean@sdl.com . the user cannot log in after our Azure AD migration last year and only deletion allowed a previous user to get access.
Previous thread that you have done this before for us.
We migrated AAD to a new tenant last year and a user needs access again.
The user cannot login to his old account as he has no idea of the password.
He cannot sign up to a new account as he is using the same email address as before (but is a new AAD account) and sonar says his email is in use.
During the transition our current users logged into their old aad accounts and deleted them and I added their new accounts to the org.
is there some way you can delete his account for him?
thanks
wyrdfish
(David Watson)
April 15, 2024, 9:31am
8
is it possible to get someone to look at this?
Hello @wyrdfish I am currently working on this issue and should have a solution for you soon.
Regards,
Justin
Hello @wyrdfish ,
I have worked on the login issue, can you get the user to log in again?
Please let me know if the user is still experiencing login issues.
Regards,
Justin
system
(system)
Closed
April 24, 2024, 10:43am
13
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