Can't login to sonarqube when restore database

SonarQube
1

Must-share information (formatted with Markdown):

  • which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
  • what are you trying to achieve
  • what have you tried so far to achieve this

Hello,

I’m facing a big issue when trying to restore database et turn on my sonarqube instance.

I cant log in to sonarqube even the user admin exist in the database. I tried to update the password manually in postgresql but nothing change.

I’m using the verstion7.0

Looking forward to hear from you soon.

Thank you!

2

Hi,

Your version is past EOL. You should upgrade to either the latest version or the current LTS at your earliest convenience. Your upgrade path is:

xxx → 7.9.6 → 8.9.7 → 9.3 (last step optional)

You may find the Upgrade Guide and the LTS-to-LTS Upgrade Notes helpful. If you have questions about upgrading, feel free to open a new thread for that here.

You can also check the documentation on Authorization > I lost the admin password

3

Hi,

Thank you foy your reply.

I tried this option : update users set crypted_password = '88c991e39bb88b94178123a849606905ebf440f5' , salt= '6522f3c5007ae910ad690bb1bdbf264a34884c6d' where login = 'admin'

I saw the changes in the database but when i log in i see “Authentication Failed”

I think the version of database that made this problem because i did a restore.