Cannot start SonarQube (StartSonar.bat) - Unable to register component

[jtemple (Josh)]

Hello,

I’ve been trying to get SonarQube up and running for a while now and have tried quite a few combinations of things.

Process:

• Windows 10 machine
• SonarQube 6.7.4
• Setup JAVA_HOME to and PATH to include %JAVA_HOME%\bin
• Installed JDBC driver by
  – 1) Adding “sqljdbc_auth.dll” to \bin
  – 2) Adding “sqljdbc42.jar” to \extensions\jdbc-driver
• Ran StartSonar.bat
• Tried various versions of java JRE and JDK. Some work worse but most give the following error.

Error from web.log:
…
… ERROR web[] [o.s.s.p.Platform] Background initialization failed. Stopping SonarQube
java.lang.IllegalStateException: Unable to register component org.sonar.server.user.ws.UpdateAction
…
Caused by: java.lang.NoClassDefFoundError: org/sonarqube/ws/client/user/UpdateRequest
…
Caused by: java.lang.ClassNotFoundException: org.sonarqube.ws.client.user.UpdateRequest
…
Caused by: java.util.zip.ZipException: invalid LOC header (bad signature)
…
… INFO web[][o.s.p.StopWatcher] Stopping process

[Fabrice_Bellingard]

Your installation looks corrupted. I would:

• download SonarQube 6.7.4 ZIP file again
• download its MD5 and check that it matches the MD5 of the ZIP I’ve just downloaded
• extract the ZIP file and try to start SonarQube

[jtemple (Josh)]

This solved my problem, although it may have also been a permission problem. I’ve been putting the installation in the Program Files directory and remembered to open permissions after putting your downloadable there.