Cannot import organization from github

[weawer (joakim ulander jarvinen)]

Template for a good new topic, formatted with Markdown:

• ALM used
  GitHub

• Error observed (wrap logs/code around with triple quotes ``` for proper formatting)
  We were not able to find the requested organization

• Steps to reproduce

  • click “Import an organization from GitHub”
  • choose account/organization
  • check repo and click install
  • get redirected to https://sonarcloud.io/create-organization?installation_id=26708260&setup_action=install
  • wait until “We were not able to find the requested organization” error appears

I have tried importing both an organization and a normal user account neither seems to work. I have tried logging into gitlab and importing and that seems to work fine. Any ideas? Could not seem to find anything similar on the forum.

[Gregoire_Aubert (Grégoire Aubert)]

Hi Joakim!

Welcome to the community!

Are you still experiencing the issue?
We don’t have any known incidents related to importing Github organizations right now.
Do you see any errors in the developer console?

Can you try to uninstall the SonarCloud Github app from the Github administration panel, and try the import again?