While checking the sonarqube rule details in quality profile , getting error as "the request cannot be processed. try again later. "

Get help SonarQube
#1

Must-share information (formatted with Markdown):

  • which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
    We are using sonarqube 6.7 version

  • what are you trying to achieve
    We have rules configured for Java and Java Script, now if I go to rules section and trying to check rule details for Java script, getting error as "the request cannot be processed. try again later. "
    But if I try opening rules for Java, I am able to open and check details.

  • what have you tried so far to achieve this
    I checked network tab in devloper’s UI, all seems fine, as there is 200 error code, but below is

    sonar_error
    sonar_error1235×444 55.6 KB
    the details of response.

Error

Error

Error
This page can't be displayed. Contact support for additional information.
The incident ID is: N/A.
#2

Hi,

Assuming that’s the error you see in the browser console, then this seems very like this thread:

 
Ann

#3

Thanks Ann for providing details.
I checked other thread given, but did not found detailed solution.
Please let me know how to resolve this issue? What changes have you done on server side?

#4

Hi,

To be explicit, we do not provide incident IDs. Anything that mentions a reference ID is coming from something on your network between you and your SonarQube server.

Sorry, but you’re going to have to talk to your network folks on this one.

 
Ann