Users unable to login when LDAP password is changed

  • Enterprise version of SonarQube server 8.7.1 integrated with Active Directory
  • Login to SonarQube

After the user provisioning, users are able to login to SonarQube without any problems. However, after they change their LDAP password, they can no longer access SonarQube. I found only one way to resolve this problem - remove their account from the database and ask them to sign up again.

Any thoughts?