There was an issue whilst processing the report. Please contact support with the Project Analysis ID

SonarQube Cloud
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1

We are getting below error when running azure-hosted pipeline. Only occurs for one specific PR atm…

##[error][SQ] Task failed with status FAILED, Error message: There was an issue whilst processing the report. Please contact support with the Project Analysis ID: AY3RjIF5JqrEvAuo2qmr.

Could someone please help at looing what the problem is.

thank you

2

Hi,

I am getting this error in background task after completion of pull request run of sonar scan.

“There was an issue whilst processing the report. Please contact support with the Project Analysis ID: AY3o1sjrfk-jWUURwjv7.”

This is too frequent and due to we are doing quality gate validation I am not able to merge my code as that validation is not getting success response from sonarcloud.

Please help.

1 Like
4

We are having the same issue on a multiple projects.
Yesterday it was so bad I had to disable the analyse completely.

5

We are Encountering the same issue

6

Hi all,

Welcome to the community, and thanks for these reports!

This is caused by a problem we discovered yesterday. We’re actively working on it and will hopefully have it fixed soon, although I don’t yet have an ETA for you.

 
Ann

7

We get an error in the publish quality gate result step:

##[error][SQ] Task failed with status FAILED, Error message: There was an issue whilst processing the report. Please contact support with the Project Analysis ID: AY3iVxBOJqrEvAuo3esc.

What can we do?

Azure DevOps private project
Sonar prepare analysis 1.40.2
Sonar Scanner 1.43.2
Sonar publish quality gate result 1.15.2

8

I am getting this error:

##[error][SQ] Task failed with status FAILED, Error message: There was an issue whilst processing the report. Please contact support with the Project Analysis ID: AY3kbEgvJqrEvAuo3kMu.

The analysis step was done but the publish failed.

9
  • ALM used: GitHub
  • CI system used: Jenkins
  • Scanner command used when applicable (private details masked)

mvn -Duser.home=/home/jenkins/workspace/workspace/Analyze-Branch-Sonar/.home org.sonarsource.scanner.maven:sonar-maven-plugin:sonar --batch-mode -pl <hidden for privacy> -pl <hidden for privacy> --also-make --no-snapshot-updates -Psonar -Dsonar -Dsonar.projectName=<hidden for privacy> -Dsonar.projectKey=<hidden for privacy> -Dsonar.organization=<hidden for privacy> -Dsonar.host.url=https://sonarcloud.io -Dsonar.token=<hidden for privacy> -Dsonar.branch.name=<hidden for privacy> -Dmaven.repo.local=/home/jenkins/workspace/workspace/Analyze-Branch-Sonar/.home/.m2/repository -f /home/jenkins/workspace/workspace/Analyze-Branch-Sonar/Parent/pom.xml

  • Languages of the repository: Java, Javascript, Typescript
10

Hi @lrozenblyum,

I’m confused.

Are you using automatic analysis, or triggering your own analysis using the mvn command you provided?

If the latter, can you please post your analysis log?

The analysis / scanner log is what’s output from the analysis command. Hopefully, the log you provide - redacted as necessary - will include that command as well.

This guide will help you find them.

 
Thx,
Ann
11

Hi @SvenC, @wilkovanderveen, @lrozenblyum,

I’ve combined your threads into this one because they all seem to be related to the same underlying problem. We’ll update here when we have a resolution.

 
Thx,
Ann

1 Like
13

OK please let me know if more info is needed.
We don’t use automatic analysis.

1 Like
14

Hi all,

This should be fixed. Please let us know if you’re still having problems.

 
Thx,
Ann

1 Like
16

I just started receiving this error about an hour ago.

17

Hi @geoffcraig,

Your failure is likely unrelated to this thread since that’s a fairly generic message.

Please create a new thread with your analysis ID and the approximate date/time of the failure.

 
Thx,
Ann