We have SonarQube Enterprise Edition v2025.1.3 (110580) and we have a SSO setup with Okta with JIT provisioning that is malfunctioning.
According to the setup instructions from this guideline everything is correct but seems that SonarQube is case sensitive to login attributes coming from Okta and it tend to show messages like the following if values expected do not match.
While this is something that easily can be sorted out though attribute manipulation from Okta with a simple custom attribute alike this String.toLowerCase(user.login) seems that SonarQube tries log in with some other attribute aside of the login that should be liked to Sonar’s externalLogin
Since some of our users have an Okta setup with upper case initials in their email name/surname that’s crashing the way we have it integrated from time to time.
I do not know if anyone faced this issue before or if I can get any help from Sonar support instead.
Many thanks in advance