SonarQube Server doesn´t start

My SonarQube doesn´t start.
The service appear running and the message is “SonarQube is startting” but nothing

Version: sonarqube-7.6
Windows Server: WindowsServer 2012 R2
DataBase: Postgree 9.6

The log files, web.log and sonar.log doesn´t show error.
the last line in sonar.log is:
2020.11.14 14:01:19 INFO app[o.s.a.p.ProcessLauncherImpl] Launch process[[key=‘web’, ipcIndex=2, logFilenamePrefix=web]] from [D:\apps\sonarqube-7.6]: D:\apps\Java\jdk1.8.0_121\jre\bin\java -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djava.io.tmpdir=D:\apps\sonarqube-7.6\temp -Dhttps.protocols=TLSv1.2 -cp ./lib/common/*;D:\apps\sonarqube-7.6\lib\jdbc\postgresql\postgresql-42.2.5.jar org.sonar.server.app.WebServer D:\apps\sonarqube-7.6\temp\sq-process4608032776471394967properties

Hey there.

First of all, it’s really time to get to a supported version, minimum v7.9 LTS :slight_smile:

And, you should have a few log files in your logs folder. Anything interesting in say, web.log?

Hi Colin

Thanks for the feedback

We found out that the database has stuck processes and this was causing the problem in Sonar although the log did not show any errors.
Best regards

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