Sonarqube - "Issues" Loading Issue

SonarQube
1

Must-share information (formatted with Markdown):

  • which versions are you using (SonarQube, Scanner, Plugin, and any relevant extension)
  • what are you trying to achieve
  • what have you tried so far to achieve this

Do not share screenshots of logs – share the text itself (bonus points for being well-formatted)!

Hi Team – Our Sonarqube is not showing “Issues” Page. Following issue is coming for last 2 days.

Issues page is temporarily unavailable - This page will be available after the data is reloaded. This might take a while depending on the amount of projects and issues in your SonarQube instance. You can keep analyzing your projects during this process.

SonarQube ID information
Server ID: 075ECC4B-AX5NziV5Ur_n2NSIQPMD
Version: 9.6.0.59041
Date: 2023-02-04

Please help/suggest. Thanks.

Regards
Venkatesh

3

Hey there.

Are there any pending background tasks in your global Administration > Projects > Background Tasks? Are any failing?

4

Hi Colin - Nothing is failing. PFA snapshot. We are really impacted with this issue for about one week. Please help.

Sonar
Sonar1458×991 278 KB

Regards
Venkatesh

5

Hi Colin - Any update? Thanks.

Regards
Venkatesh

6

Hey there.

This is a community forum, not a Service Desk. If you need tight SLAs, you might be interested in SonarSource’s commercial support offering.

https://community.sonarsource.com/faq#sla

It sure looks like something is failing. I would recommend diving into your server logs and see if there’s a notable error/stacktrace.