SonarCloud login is already used by an existing user

I have a user whose Azure DevOps account became corrupt, and we had to delete and re-create the account. He is now unable to login to SonarCloud using Azure DevOps. He gets an error stating, “You can’t sign up because login *** is already used by an existing user.” I have removed his old account from our SonarCloud organization, but I suppose it still exists independently within SonarCloud. How can we fix this?

This issue was resolved with a private interaction with @benjiecov

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