Request cannot be processed on almost every page

SonarQube Cloud
1

We are using SonarCloud with Azure DevOps login. Some of the users in my organization are complaining that they are not able to view sonar results.

They keep getting The request cannot be processed, Try again later. on almost every page in some pane or the other. Primarily, they are using Edge browser as it is preinstalled on the machine. I have tried asking them to check after deleting cache/cookies, but it still doesn’t work.
Sometimes, randomly it will work but then going to the next page, it gives the same error message. And this is happening only for some users, not all.

It used to work properly before, it is from past 15 days or so that they have noticed this issue.

Can you please assist in this regard with any workaround or solution.

  • ALM used (Azure DevOps)
  • CI system used (Azure DevOps)

image

  • Error observed (wrap logs/code around with triple quotes ``` for proper formatting)
  • Steps to reproduce
  • Potential workaround
2

Hi,

Thanks for this report!

Do any of these users see errors in the user console? (And if so, what are they? :sweat_smile:)

 
Ann

5

image
image1691×770 99.4 KB

6

Hi,

Thanks for the screenshot. I’ve flagged this for the team.

 
Ann

11

Hi @MOHIT_DANGWAL

Thanks for reaching out.
We will investigate on our side.
We’ll keep you posted.

Alexander

1 Like
12

@alexander.rage : One more thing to add, I noticed developers are using the link on Azure Pipelines results(Extensions tab) to go to SonarCloud results. Please see if this helps in the investigation.

2 Likes
13

Are there any new findings, we still have users affected by this without any workaround.

14

Hi

Could you provide the version of Edge you are on?

I tested on the latest one on MacOS and it seems to work fine.

Thanks.

16

Version 129.0.2792.52 (Official build) (64-bit)

17

Is this still being investigated…just checking.