Project "Already imported" but invisible in Dashboard

SonarQube Cloud
1

Hello,

I am an Administrator of the TeregaSA organization, but I cannot access the following project: data-core-nosco-v2.

The issue:

  • The CI analysis is successful (logs provide a valid SonarCloud URL).

  • When trying to “Analyze new project,” the repository appears as “Already imported.”

  • However, the project is not visible in my Dashboard, and I cannot find it under Organization > Projects Management to edit permissions.

It seems the project is “orphaned” or restricted to a group I am not part of despite my Admin status. Could you please restore my access or synchronize the permissions?

2

Hi,

Welcome to the community!

What plan are you on? Can you try to restore access?

 
Ann

3

Hello,

we have team plan and i cannot find this button to restore access

4

Hi,

Can you try it via the API as described in the docs I linked?

 
Thx,
Ann

5

I tried to call a get on api to test it but i have a forbidden message.
I tried with this url : https://api.sonarcloud.io/api/permissions/search_templates?organization=teregasa and a token i have generated in security tab.
Is it the correct url and token ?

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6

Hi,

Per the docs, you need to use the add_user endpoint.

 
HTH,
Ann

7

I have the same error forbidden with this url :

https://api.sonarcloud.io/api/permissions/add_user?organization=teregasa&login=XXXX&permission=admin&projectKey=data-core-nosco-v2

where XXX is my login email

8

Hi,

How are you authenticating to the API?

 
Ann

9

I used Bearer Token Auth Type in postman with a token i generated in security tab

10

Hi,

Okay, thanks for trying. We’ve gone as far as we can. I’m going to flag this for the team.

 
Ann

12

Hello, I haven’t received a response from the Sonar team regarding this issue. Since this involves a production project, could you please escalate this request as a priority?

13

Hi,

This is flagged for the experts. Hopefully they’ll be along soon.

 
Ann

16

Hello Nicolas,

Thanks for your patience on this. Unfortunately this is a known issue that we are tracking and have plans to fix it in Q2.

Kind regards,

Shubham

17

Hello Shubham,

Thank you for your response.

However, a fix planned for Q2 is problematic for us. Our internal processes strictly prohibit any production releases without prior Sonar verification. As a result, this issue is highly impactful and currently blocking our delivery pipeline.

Is there any workaround available in the meantime?

Kind regards,

Nicolas LAFARGUE

21

Hello Shubham,

I am following up on this issue as we have not received any updates.

As a paying customer, it is unacceptable that we cannot use the tool due to this bug. This has become a critical production issue for us, as our internal processes strictly prohibit any releases without Sonar verification. Our entire delivery pipeline is currently blocked.

Given the urgency of the situation, could you please provide a solution or a workaround immediately?

Kind regards,

Nicolas LAFARGUE

22

Hi @Nicolas_LAFARGUE,

Have you tried importing this repository again in your organization? Can you confirm if the repository is still displayed as “Already imported”?
Thanks!

24

Hello, yes i confirm it is still displayed as “Already imported”

27

Into which DevOps platform is your project hosted? GitHub?

28

Bitbucket

29

Hi Nicolas!

Could you please try refreshing “Analyze new project”?

The already imported repositories should now have links pointing to the linked project on the dashboard.

Hope that helps, and let me know how it goes. Thank you!

Best regards,

Bogdana