Old email can't be verified for Github login

SonarQube Cloud
1

Unable to log into Sonar Cloud account via Github. Got the following error:

Hey!

Sorry, but we couldn’t verify your authorization to access this page.

When we tried, here’s what the provider said:

*Your email does not match the one we have on record: ‘j************xxxx.com*’. Please add this email and verify it on GitHub in order to regain access to the account*

I no longer have access to the email that is on record and it’s no longer associated to my Github account. How can I get logged in to manage the Sonar scans for our open source project?

4

Hello @jaymcnallie,

Welcome to the community, can you please let me know if the email you used for Github is verified?

Thanks,
Sarath

6

Hi Sarath - I have two current emails on my Github, both verified. The email associated with my Sonar account is no longer attached to my Github account and cannot be verified.

7

@jaymcnallie I will reach out to you in private to get more info