Issue with Upgrade from Version 10.6.92116 to 10.7.0.96327

SonarQube Server / Community Build
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1

Hello everyone,

We recently upgraded SonarQube on our server from version 10.6.92116 to 10.7.0.96327.

After the upgrade, we were prompted to update the database, so we navigated to <SERVER_URL>/setup and clicked on “Upgrade Database.” Unfortunately, we received an error message during the update process, and SonarQube subsequently began a continuous restart loop.

We then restored the snapshots and attempted the update again, but encountered the same issue.

We haven’t found any error messages in the logs, which makes troubleshooting challenging.

For now, we’ve rolled back to version 10.6.92116, which appears to be working correctly.

Has anyone else faced this problem or might have suggestions for resolving it?

Thank you in advance for any insights!

2

Hi,

Could you bump up your server log levels to DEBUG in the configuration and try this again? Hopefully we’ll get something in the logs this time to give us a starting place.

 
Thx,
Ann

3

Hi Ann,
thank you for your response.
We already did this in our second attempt previously mentioned, unfortunately nothing changed in the logs.

Thanks,
Marco

4

Hi Marco,

If DEBUG didn’t add anything, can you go further, to TRACE?

Also, how are you running SonarQube, and what’s your OS?

 
Ann

5

Hi,

We can attempt to run it again, but since this machine is only accessible during scheduled maintenance sessions, it won’t be possible to address immediately. It seems, however, that the logs aren’t capturing any entries because the service fails to start after initiating the DB update.

Our system configuration is as follows:

• Operating System: Red Hat Enterprise Linux release 8.7

• Database: Microsoft SQL Server 13.00.4259

• Driver: Microsoft JDBC Driver 12.6 for SQL Server (12.6.1.0)

1 Like
6

Hi,

Uhm… SonarQube has to be running in order for you to initiate the DB update…?

 
Ann

7

Certainly, SonarQube starts after the update using the zip file. However, when the DB upgrade is executed, it throws an error, causing the service to stop and continuously attempt to restart without success. We don’t see any entries in the log from that point onward.

Thanks,
Marco

8

Hi Marco,

It’s this error that I’m trying to capture. Hopefully TRACE will do it. Or at least give us an idea of what was going on when it happened.

 
Ann

9

We’ll run an upgrade with the log level set to TRACE over the next few days and will update you on the results.

Thank you very much

1 Like
10

Hi,
we did the operation again with the log level set to TRACE but we had the same result and could not find any useful information in the logs.

After the update we have to refresh the DB and after a few seconds it fails and then Sonarqube starts rebooting continuously.

image
image554×426 43.4 KB

I attach the log hoping someone can help me.

Thanks in advance
sonar.log (547.6 KB)

11

Hey there.

You should have some other log files, specifically web.log and es.log. Can you share those files?

12

Hi Colin,
thank you very much for your interest.

I have attached the requested logs to this post
web.log (752.8 KB)
es.log (8.2 MB)

13

It looks like your issue is here.

2024.11.11 17:30:07 ERROR web[][o.s.s.p.Platform] Background initialization failed. Stopping SonarQube
java.lang.IllegalStateException: Fail to load plugin Flutter [flutter]

Yes that is the exact problem: “dart” language is now supported out of the box in developer, enterprise and data center editions.

So, if you have a developer, enterprise or data center edition of SonarQube: you can uninstall the plugin (otherwise SonarQube wont’t start because of “dart” language detected twice - as shown above).

If you have a community edition: you can keep using this plugin.

14

It works.

Thank You very much @Colin

15

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