Issue when installing Sonarqube

Priyanka_Chigulla · October 11, 2021, 2:36pm

Must-share information (formatted with Markdown):

I am using sonarqube 9.1.0
Trying to install start the sonarqube service
Below is the log …ES is up but the service wont start. even if i manually go to services and start it immediately fails.

wrapper  | --> Wrapper Started as Console
wrapper  | Launching a JVM...
jvm 1    | Wrapper (Version 3.2.3) http://wrapper.tanukisoftware.org
jvm 1    |   Copyright 1999-2006 Tanuki Software, Inc.  All Rights Reserved.
jvm 1    |
jvm 1    | 2021.10.11 10:34:35 INFO  app[][o.s.a.AppFileSystem] Cleaning or creating temp directory F:\sonarqube-9.1.0.47736\temp
jvm 1    | 2021.10.11 10:34:35 INFO  app[][o.s.a.es.EsSettings] Elasticsearch listening on [HTTP: 127.0.0.1:9001, TCP: 127.0.0.1:63540]
jvm 1    | 2021.10.11 10:34:35 INFO  app[][o.s.a.ProcessLauncherImpl] Launch process[[key='es', ipcIndex=1, logFilenamePrefix=es]] from [F:\sonarqube-9.1.0.47736\elasticsearch]: C:\Program Files\Java\jdk-11.0.11\bin\java -XX:+UseG1GC -Djava.io.tmpdir=F:\sonarqube-9.1.0.47736\temp -XX:ErrorFile=../logs/es_hs_err_pid%p.log -Des.networkaddress.cache.ttl=60 -Des.networkaddress.cache.negative.ttl=10 -XX:+AlwaysPreTouch -Xss1m -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djna.nosys=true -XX:-OmitStackTraceInFastThrow -Dio.netty.noUnsafe=true -Dio.netty.noKeySetOptimization=true -Dio.netty.recycler.maxCapacityPerThread=0 -Dio.netty.allocator.numDirectArenas=0 -Dlog4j.shutdownHookEnabled=false -Dlog4j2.disable.jmx=true -Djava.locale.providers=COMPAT -Des.enforce.bootstrap.checks=true -Xmx512m -Xms512m -XX:MaxDirectMemorySize=256m -XX:+HeapDumpOnOutOfMemoryError -Delasticsearch -Des.path.home=F:\sonarqube-9.1.0.47736\elasticsearch -Des.path.conf=F:\sonarqube-9.1.0.47736\temp\conf\es -cp lib/* org.elasticsearch.bootstrap.Elasticsearch
jvm 1    | 2021.10.11 10:34:35 INFO  app[][o.s.a.SchedulerImpl] Waiting for Elasticsearch to be up and running
jvm 1    | 2021.10.11 10:34:41 ERROR app[][o.s.a.p.EsManagedProcess] Failed to check status
jvm 1    | org.elasticsearch.ElasticsearchException: java.util.concurrent.ExecutionException: java.net.ConnectException: Timeout connecting to [/127.0.0.1:9001]
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performClientRequest(RestHighLevelClient.java:2078)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.internalPerformRequest(RestHighLevelClient.java:1732)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performRequest(RestHighLevelClient.java:1702)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performRequestAndParseEntity(RestHighLevelClient.java:1672)
jvm 1    |      at org.elasticsearch.client.ClusterClient.health(ClusterClient.java:119)
jvm 1    |      at org.sonar.application.es.EsConnectorImpl.getClusterHealthStatus(EsConnectorImpl.java:64)
jvm 1    |      at org.sonar.application.process.EsManagedProcess.checkStatus(EsManagedProcess.java:90)
jvm 1    |      at org.sonar.application.process.EsManagedProcess.checkOperational(EsManagedProcess.java:82)
jvm 1    |      at org.sonar.application.process.EsManagedProcess.isOperational(EsManagedProcess.java:60)
jvm 1    |      at org.sonar.application.process.ManagedProcessHandler.refreshState(ManagedProcessHandler.java:220)
jvm 1    |      at org.sonar.application.process.ManagedProcessHandler$EventWatcher.run(ManagedProcessHandler.java:285)
jvm 1    | Caused by: java.util.concurrent.ExecutionException: java.net.ConnectException: Timeout connecting to [/127.0.0.1:9001]
jvm 1    |      at org.elasticsearch.common.util.concurrent.BaseFuture$Sync.getValue(BaseFuture.java:262)
jvm 1    |      at org.elasticsearch.common.util.concurrent.BaseFuture$Sync.get(BaseFuture.java:249)
jvm 1    |      at org.elasticsearch.common.util.concurrent.BaseFuture.get(BaseFuture.java:76)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performClientRequest(RestHighLevelClient.java:2075)
jvm 1    |      ... 10 common frames omitted
jvm 1    | Caused by: java.net.ConnectException: Timeout connecting to [/127.0.0.1:9001]
jvm 1    |      at org.apache.http.nio.pool.RouteSpecificPool.timeout(RouteSpecificPool.java:169)
jvm 1    |      at org.apache.http.nio.pool.AbstractNIOConnPool.requestTimeout(AbstractNIOConnPool.java:628)
jvm 1    |      at org.apache.http.nio.pool.AbstractNIOConnPool$InternalSessionRequestCallback.timeout(AbstractNIOConnPool.java:894)
jvm 1    |      at org.apache.http.impl.nio.reactor.SessionRequestImpl.timeout(SessionRequestImpl.java:184)
jvm 1    |      at org.apache.http.impl.nio.reactor.DefaultConnectingIOReactor.processTimeouts(DefaultConnectingIOReactor.java:214)
jvm 1    |      at org.apache.http.impl.nio.reactor.DefaultConnectingIOReactor.processEvents(DefaultConnectingIOReactor.java:158)
jvm 1    |      at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor.execute(AbstractMultiworkerIOReactor.java:351)
jvm 1    |      at org.apache.http.impl.nio.conn.PoolingNHttpClientConnectionManager.execute(PoolingNHttpClientConnectionManager.java:221)
jvm 1    |      at org.apache.http.impl.nio.client.CloseableHttpAsyncClientBase$1.run(CloseableHttpAsyncClientBase.java:64)
jvm 1    |      at java.base/java.lang.Thread.run(Thread.java:834)
jvm 1    | 2021.10.11 10:34:47 ERROR app[][o.s.a.p.EsManagedProcess] Failed to check status
jvm 1    | org.elasticsearch.ElasticsearchException: java.util.concurrent.ExecutionException: java.net.ConnectException: Timeout connecting to [/127.0.0.1:9001]
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performClientRequest(RestHighLevelClient.java:2078)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.internalPerformRequest(RestHighLevelClient.java:1732)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performRequest(RestHighLevelClient.java:1702)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performRequestAndParseEntity(RestHighLevelClient.java:1672)
jvm 1    |      at org.elasticsearch.client.ClusterClient.health(ClusterClient.java:119)
jvm 1    |      at org.sonar.application.es.EsConnectorImpl.getClusterHealthStatus(EsConnectorImpl.java:64)
jvm 1    |      at org.sonar.application.process.EsManagedProcess.checkStatus(EsManagedProcess.java:90)
jvm 1    |      at org.sonar.application.process.EsManagedProcess.checkOperational(EsManagedProcess.java:82)
jvm 1    |      at org.sonar.application.process.EsManagedProcess.isOperational(EsManagedProcess.java:60)
jvm 1    |      at org.sonar.application.process.ManagedProcessHandler.refreshState(ManagedProcessHandler.java:220)
jvm 1    |      at org.sonar.application.process.ManagedProcessHandler$EventWatcher.run(ManagedProcessHandler.java:285)
jvm 1    | Caused by: java.util.concurrent.ExecutionException: java.net.ConnectException: Timeout connecting to [/127.0.0.1:9001]
jvm 1    |      at org.elasticsearch.common.util.concurrent.BaseFuture$Sync.getValue(BaseFuture.java:262)
jvm 1    |      at org.elasticsearch.common.util.concurrent.BaseFuture$Sync.get(BaseFuture.java:249)
jvm 1    |      at org.elasticsearch.common.util.concurrent.BaseFuture.get(BaseFuture.java:76)
jvm 1    |      at org.elasticsearch.client.RestHighLevelClient.performClientRequest(RestHighLevelClient.java:2075)
jvm 1    |      ... 10 common frames omitted
jvm 1    | Caused by: java.net.ConnectException: Timeout connecting to [/127.0.0.1:9001]
jvm 1    |      at org.apache.http.nio.pool.RouteSpecificPool.timeout(RouteSpecificPool.java:169)
jvm 1    |      at org.apache.http.nio.pool.AbstractNIOConnPool.requestTimeout(AbstractNIOConnPool.java:628)
jvm 1    |      at org.apache.http.nio.pool.AbstractNIOConnPool$InternalSessionRequestCallback.timeout(AbstractNIOConnPool.java:894)
jvm 1    |      at org.apache.http.impl.nio.reactor.SessionRequestImpl.timeout(SessionRequestImpl.java:184)
jvm 1    |      at org.apache.http.impl.nio.reactor.DefaultConnectingIOReactor.processTimeouts(DefaultConnectingIOReactor.java:214)
jvm 1    |      at org.apache.http.impl.nio.reactor.DefaultConnectingIOReactor.processEvents(DefaultConnectingIOReactor.java:158)
jvm 1    |      at org.apache.http.impl.nio.reactor.AbstractMultiworkerIOReactor.execute(AbstractMultiworkerIOReactor.java:351)
jvm 1    |      at org.apache.http.impl.nio.conn.PoolingNHttpClientConnectionManager.execute(PoolingNHttpClientConnectionManager.java:221)
jvm 1    |      at org.apache.http.impl.nio.client.CloseableHttpAsyncClientBase$1.run(CloseableHttpAsyncClientBase.java:64)
jvm 1    |      at java.base/java.lang.Thread.run(Thread.java:834)
jvm 1    | 2021.10.11 10:34:48 INFO  app[][o.s.a.SchedulerImpl] Process[es] is up
jvm 1    | 2021.10.11 10:34:48 INFO  app[][o.s.a.ProcessLauncherImpl] Launch process[[key='web', ipcIndex=2, logFilenamePrefix=web]] from [F:\sonarqube-9.1.0.47736]: C:\Program Files\Java\jdk-11.0.11\bin\java -Djava.awt.headless=true -Dfile.encoding=UTF-8 -Djava.io.tmpdir=F:\sonarqube-9.1.0.47736\temp -XX:-OmitStackTraceInFastThrow --add-opens=java.base/java.util=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED --add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/sun.nio.ch=ALL-UNNAMED --add-opens=java.management/sun.management=ALL-UNNAMED --add-opens=jdk.management/com.sun.management.internal=ALL-UNNAMED -Xmx512m -Xms128m -XX:+HeapDumpOnOutOfMemoryError -Dhttp.nonProxyHosts=localhost|127.*|[::1] -cp ./lib/sonar-application-9.1.0.47736.jar;F:\sonarqube-9.1.0.47736\lib\jdbc\mssql\mssql-jdbc-9.2.0.jre11.jar org.sonar.server.app.WebServer F:\sonarqube-9.1.0.47736\temp\sq-process13051524849760396813properties
jvm 1    | 2021.10.11 10:34:49 INFO  app[][o.s.a.SchedulerImpl] Process[web] is stopped
wrapper  | Wrapper Process has not received any CPU time for 14 seconds.  Extending timeouts.
jvm 1    | 2021.10.11 10:34:49 INFO  app[][o.s.a.SchedulerImpl] Process[es] is stopped
jvm 1    | 2021.10.11 10:34:49 INFO  app[][o.s.a.SchedulerImpl] SonarQube is stopped
wrapper  | <-- Wrapper Stopped

anon67236913 · October 11, 2021, 2:53pm

Hi,

did you check if port 9001 is already in use !?
You may test with changing the sonar.search.port property
in %SONARQUBE_HOME%\conf\sonar.properties.

Gilbert

Priyanka_Chigulla · October 11, 2021, 3:12pm

Hi @anon67236913 thank you for replying. I have tested it out and i stil have the same issue

ganncamp · October 11, 2021, 5:07pm

Hi,

What do your server logs say?

Ann

Priyanka_Chigulla · October 11, 2021, 6:19pm

from sonarqube logs its the same that i have pasted in my question. i dont see any error from server logs

ganncamp · October 11, 2021, 6:27pm

Hi,

Did you check all 3 of them?

Ann

Priyanka_Chigulla · October 11, 2021, 6:35pm

yes. i tried to setup on another server and i see the same issue. Is it something i m mising.

From web i see the below log

2021.10.11 14:27:09 INFO  web[][o.s.p.ProcessEntryPoint] Hard stopping process
2021.10.11 14:27:33 INFO  web[][o.s.p.ProcessEntryPoint] Starting web
2021.10.11 14:27:33 ERROR web[][o.a.c.c.StandardService] Failed to initialize connector [Connector[HTTP/1.1-9000]]
org.apache.catalina.LifecycleException: Protocol handler initialization failed
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:1077)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:557)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:850)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:173)
	at org.apache.catalina.startup.Tomcat.start(Tomcat.java:440)
	at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:72)
	at org.sonar.server.app.WebServer.start(WebServer.java:53)
	at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:97)
	at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:81)
	at org.sonar.server.app.WebServer.main(WebServer.java:102)
Caused by: java.net.BindException: Cannot assign requested address: bind
	at java.base/sun.nio.ch.Net.bind0(Native Method)
	at java.base/sun.nio.ch.Net.bind(Net.java:455)
	at java.base/sun.nio.ch.Net.bind(Net.java:447)
	at java.base/sun.nio.ch.ServerSocketChannelImpl.bind(ServerSocketChannelImpl.java:227)
	at java.base/sun.nio.ch.ServerSocketAdaptor.bind(ServerSocketAdaptor.java:80)
	at org.apache.tomcat.util.net.NioEndpoint.bind(NioEndpoint.java:222)
	at org.apache.tomcat.util.net.AbstractEndpoint.init(AbstractEndpoint.java:1147)
	at org.apache.tomcat.util.net.AbstractJsseEndpoint.init(AbstractJsseEndpoint.java:222)
	at org.apache.coyote.AbstractProtocol.init(AbstractProtocol.java:599)
	at org.apache.coyote.http11.AbstractHttp11Protocol.init(AbstractHttp11Protocol.java:80)
	at org.apache.catalina.connector.Connector.initInternal(Connector.java:1074)
	... 12 common frames omitted
2021.10.11 14:27:33 ERROR web[][o.s.s.a.EmbeddedTomcat] Fail to start web server
org.apache.catalina.LifecycleException: Failed to initialize connector [Connector[HTTP/1.1-9000]]
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:564)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:850)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:173)
	at org.apache.catalina.startup.Tomcat.start(Tomcat.java:440)
	at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:72)
	at org.sonar.server.app.WebServer.start(WebServer.java:53)
	at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:97)
	at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:81)
	at org.sonar.server.app.WebServer.main(WebServer.java:102)
2021.10.11 14:27:33 WARN  web[][o.s.p.ProcessEntryPoint] Fail to start web
java.lang.RuntimeException: org.apache.catalina.LifecycleException: Failed to initialize connector [Connector[HTTP/1.1-9000]]
	at com.google.common.base.Throwables.propagate(Throwables.java:241)
	at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:77)
	at org.sonar.server.app.WebServer.start(WebServer.java:53)
	at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:97)
	at org.sonar.process.ProcessEntryPoint.launch(ProcessEntryPoint.java:81)
	at org.sonar.server.app.WebServer.main(WebServer.java:102)
Caused by: org.apache.catalina.LifecycleException: Failed to initialize connector [Connector[HTTP/1.1-9000]]
	at org.apache.catalina.core.StandardService.initInternal(StandardService.java:564)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.core.StandardServer.initInternal(StandardServer.java:850)
	at org.apache.catalina.util.LifecycleBase.init(LifecycleBase.java:136)
	at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:173)
	at org.apache.catalina.startup.Tomcat.start(Tomcat.java:440)
	at org.sonar.server.app.EmbeddedTomcat.start(EmbeddedTomcat.java:72)
	... 4 common frames omitted
2021.10.11 14:27:33 INFO  web[][o.s.p.ProcessEntryPoint] Hard stopping process

ganncamp · October 11, 2021, 7:10pm

Hi,

In both cases it appears that the ports SonarQube needs aren’t available to it. You should check whether other processes are holding those ports or whether you need to open up permissions to the user to connect to non-standard ports.

HTH,
Ann

Priyanka_Chigulla · October 12, 2021, 2:47pm

When i checked with netstat -a command i saw that the port is in listening

ganncamp · October 12, 2021, 3:57pm

Meaning it’s already busy.

Ann

Priyanka_Chigulla · October 12, 2021, 4:11pm

Should i use a new port?When i tried using another port it still is the same issue

anon67236913 · October 13, 2021, 6:04am

Maybe it’s blocked by Windows Defender Firewall !?

samovermars · November 4, 2021, 4:41pm

Any resolution on this? I’m having the same issue upgrading to v9 (from 8.1) and I can confirm it is not a firewall issue on my end. Any suggestions?

ganncamp · November 4, 2021, 5:33pm

Hi @samovermars,

Welcome to the community!

I think it would be useful for you to start a new thread and include your server logs.

Ann