Hi experts,
Sometimes the project takes a long time to load at the analysis task, and there is no button to cancel the task on the page. At this time, all we can do is close the SQ server, but this will cause the analysis task data to be lost.
Is there anything else that can stop the analysis task besides shutting down the server?
Would you mind explaining why it’s not an option just to wait?
Uhm… so will cancelling the task…?
And to answer your question, an administrator can cancel the task processing from the Background Tasks page, reached either through Project Settings (for project admins) or Administration → Projects (for global admins).
Hi,Ann
My current version is 8.9. I know that pending tasks can be canceled, but I’m not asking about this situation.
Take my screenshot for example, there is no button to pause this analysis. Some new projects may load for a long time(much longer than I expected).
In this case, I want to cancel the analysis process.
Is there any way?
your screenshot shows you’re using only 1 CE worker thread (upper right corner).
You may try to increase the CE worker threads for speed up.
i.e. our Enterprise instance uses 4 CE worker threads which is sufficient most of the time
for 3000 projects.