How do I regain access after my email address in Azure DevOps was changed?

SonarQube Cloud
1

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  • ALM used (GitHub, Bitbucket Cloud, Azure DevOps)
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  • Error observed (wrap logs/code around with triple quotes ``` for proper formatting)
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I no longer have access to my previous email (thomas.peterson@na.crh.com) as it has been changed to (thomas.peterson@crh.com). I am the adminstrator for our SonarCube Cloud instance and need to regain access.
Can you please help me regain access? I couldn’t find a support email anywhere so I am writing this here.

3

I flagged this thread for attention from the right team. Thanks for your patience.

4

Thank you for the update.

5

Hey @thomas.peterson

It won’t be possible to restore access to your former account if you no longer have access to that e-mail address. This means that either:

  • Somebody else in your organization who can administer the organization adds your new account
  • If there is nobody who can do that (for example, you’re the only org admin), you get in touch via the SonarCloud contact forum.
7

Ok, thanks. All of our email addresses were changed so we’re out of luck. I’ll post this in the other forum.