Failed to load the quality profiles of project

Quality profile is not loading for any projects in my org account

when opening quality profile it says
An unexpected error occurred. Please try again later.

sonar.projectKey=Sciagen-ai_CMS
sonar.organization=sciagen

and the scanning also is getting error as the below

Run SonarSource/sonarqube-scan-action@7006c4492b2e0ee0f816d36501671557c97f5995
Installing Sonar Scanner CLI 8.1.0.6389 for linux-x64...
Downloading from: https://binaries.sonarsource.com/Distribution/sonar-scanner-cli/sonar-scanner-cli-8.1.0.6389-linux-x64.zip
Downloading signature from: https://binaries.sonarsource.com/Distribution/sonar-scanner-cli/sonar-scanner-cli-8.1.0.6389-linux-x64.zip.asc
Importing SonarSource public key from hkps://keyserver.ubuntu.com...
/usr/bin/gpg --homedir /home/runner/work/_temp/gpg-home-1786018179475-2063 --batch --keyserver hkps://keyserver.ubuntu.com --recv-keys 679F1EE92B19609DE816FDE81DB198F93525EC1A
gpg: keybox '/home/runner/work/_temp/gpg-home-1786018179475-2063/pubring.kbx' created
gpg: /home/runner/work/_temp/gpg-home-1786018179475-2063/trustdb.gpg: trustdb created
gpg: key 1DB198F93525EC1A: public key "SonarSource S.A. <infra@sonarsource.com>" imported
gpg: Total number processed: 1
gpg:               imported: 1
Successfully imported key from hkps://keyserver.ubuntu.com
✓ SonarSource public key imported successfully
Verifying GPG signature...
/usr/bin/gpg --homedir /home/runner/work/_temp/gpg-home-1786018179475-2063 --batch --verify /home/runner/work/_temp/8138f7c9-a9d8-4f83-9ba3-f7094b8f4a23 /home/runner/work/_temp/ad143743-936f-47f8-83e3-f6dea0794bb0
gpg: Signature made Tue Apr 21 07:20:26 2026 UTC
gpg:                using RSA key D1436C0DBACEA48702AF97C363F1DD7753B8B315
gpg: Good signature from "SonarSource S.A. <infra@sonarsource.com>" [unknown]
gpg: WARNING: This key is not certified with a trusted signature!
gpg:          There is no indication that the signature belongs to the owner.
Primary key fingerprint: 679F 1EE9 2B19 609D E816  FDE8 1DB1 98F9 3525 EC1A
     Subkey fingerprint: D143 6C0D BACE A487 02AF  97C3 63F1 DD77 53B8 B315
✓ GPG signature verification passed
/usr/bin/unzip -o -q /home/runner/work/_temp/ad143743-936f-47f8-83e3-f6dea0794bb0
Sonar Scanner CLI cached to: /opt/hostedtoolcache/sonar-scanner-cli/8.1.0.6389/linux-x64
/opt/hostedtoolcache/sonar-scanner-cli/8.1.0.6389/linux-x64/bin/sonar-scanner -Dsonar.projectBaseDir=.
12:09:42.982 INFO  Scanner configuration file: /opt/hostedtoolcache/sonar-scanner-cli/8.1.0.6389/linux-x64/conf/sonar-scanner.properties
12:09:42.985 INFO  Project root configuration file: /home/runner/work/CMS/CMS/sonar-project.properties
12:09:43.002 INFO  SonarScanner CLI 8.1.0.6389
12:09:43.009 INFO  Linux 6.17.0-1021-azure amd64
12:09:46.851 INFO  Communicating with SonarQube Cloud
12:09:46.852 INFO  JRE provisioning: os[linux], arch[x86_64]
12:09:51.458 INFO  Starting SonarScanner Engine...
12:09:51.458 INFO  Java 21.0.11 Eclipse Adoptium (64-bit)
12:09:55.679 INFO  Load global settings
12:09:56.764 INFO  Load global settings (done) | time=1076ms
12:09:56.889 INFO  Server id: 1BD809FA-AWHW8ct9-T_TB3XqouNu
12:09:57.354 INFO  Loading required plugins
12:09:57.357 INFO  Load plugins index
12:09:57.584 INFO  Load plugins index (done) | time=228ms
12:09:57.586 INFO  Load/download plugins
12:09:58.681 INFO  Load/download plugins (done) | time=1095ms
12:09:58.960 INFO  Loaded core extensions: sca, a3s, architecture
12:09:59.357 INFO  Found an active CI vendor: 'Github Actions'
12:09:59.865 INFO  Process project properties
12:09:59.892 INFO  Project key: Sciagen-ai_CMS
12:09:59.892 INFO  Base dir: /home/runner/work/CMS/CMS
12:09:59.892 INFO  Working dir: /home/runner/work/CMS/CMS/.scannerwork
12:09:59.902 INFO  Load project settings for component key: 'Sciagen-ai_CMS'
12:10:00.091 INFO  Load project settings for component key: 'Sciagen-ai_CMS' (done) | time=188ms
12:10:00.114 INFO  Check ALM binding of project 'Sciagen-ai_CMS'
12:10:00.364 INFO  Detected project binding: BOUND
12:10:00.365 INFO  Check ALM binding of project 'Sciagen-ai_CMS' (done) | time=250ms
12:10:00.374 INFO  Load branch configuration
12:10:00.377 INFO  Github event: pull_request
12:10:00.395 INFO  Auto-configuring pull request 51
12:10:01.340 INFO  Load branch configuration (done) | time=968ms
12:10:01.346 INFO  Create analysis
12:10:01.794 INFO  Pull request 51 for merge into dev from chore/sonarqube-cloud-scan
12:10:01.795 INFO  Create analysis (done) | time=446ms
12:10:02.104 INFO  Load quality profiles
12:10:03.002 ERROR Error during SonarScanner Engine execution
org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jdk.internal.loader.ClassLoaders$AppClassLoader@7dc0f706-org.sonar.scanner.report.ReportPublisher': Unsatisfied dependency expressed through constructor parameter 7: Error creating bean with name 'jdk.internal.loader.ClassLoaders$AppClassLoader@7dc0f706-org.sonar.scanner.report.MetadataPublisher': Unsatisfied dependency expressed through constructor parameter 3: Error creating bean with name 'QualityProfiles' defined in org.sonar.scanner.repository.QualityProfilesProvider: Failed to instantiate [org.sonar.scanner.rule.QualityProfiles]: Factory method 'provide' threw exception with message: Failed to load the quality profiles of project 'Sciagen-ai_CMS': An unexpected error occurred. Please try again later.
	at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:804)
	at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:240)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1382)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1221)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:565)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:525)
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:333)
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:371)
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:331)
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:196)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.instantiateSingleton(DefaultListableBeanFactory.java:1218)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingleton(DefaultListableBeanFactory.java:1184)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:1121)
	at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:994)
	at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:621)
	at org.sonar.scanner.bootstrap.SpringScannerContainer.startComponents(SpringScannerContainer.java:442)
	at org.sonar.scanner.spring.SpringComponentContainer.execute(SpringComponentContainer.java:185)
	at org.sonar.scanner.bootstrap.SpringGlobalContainer.doAfterStart(SpringGlobalContainer.java:149)
	at org.sonar.scanner.spring.SpringComponentContainer.startComponents(SpringComponentContainer.java:206)
	at org.sonar.scanner.spring.SpringComponentContainer.execute(SpringComponentContainer.java:185)
	at org.sonar.scanner.bootstrap.ScannerMain.runScannerEngine(ScannerMain.java:143)
	at org.sonar.scanner.bootstrap.ScannerMain.run(ScannerMain.java:58)
	at org.sonar.scanner.bootstrap.ScannerMain.main(ScannerMain.java:42)
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'jdk.internal.loader.ClassLoaders$AppClassLoader@7dc0f706-org.sonar.scanner.report.MetadataPublisher': Unsatisfied dependency expressed through constructor parameter 3: Error creating bean with name 'QualityProfiles' defined in org.sonar.scanner.repository.QualityProfilesProvider: Failed to instantiate [org.sonar.scanner.rule.QualityProfiles]: Factory method 'provide' threw exception with message: Failed to load the quality profiles of project 'Sciagen-ai_CMS': An unexpected error occurred. Please try again later.
	at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:804)
	at org.springframework.beans.factory.support.ConstructorResolver.autowireConstructor(ConstructorResolver.java:240)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.autowireConstructor(AbstractAutowireCapableBeanFactory.java:1382)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1221)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:565)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:525)
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:333)
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:371)
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:331)
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:201)
	at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:229)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.addCandidateEntry(DefaultListableBeanFactory.java:2008)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1971)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveMultipleBeans(DefaultListableBeanFactory.java:1814)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1711)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1651)
	at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:912)
	at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:791)
	... 22 common frames omitted
Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'QualityProfiles' defined in org.sonar.scanner.repository.QualityProfilesProvider: Failed to instantiate [org.sonar.scanner.rule.QualityProfiles]: Factory method 'provide' threw exception with message: Failed to load the quality profiles of project 'Sciagen-ai_CMS': An unexpected error occurred. Please try again later.
	at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:657)
	at org.springframework.beans.factory.support.ConstructorResolver.instantiateUsingFactoryMethod(ConstructorResolver.java:645)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.instantiateUsingFactoryMethod(AbstractAutowireCapableBeanFactory.java:1362)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBeanInstance(AbstractAutowireCapableBeanFactory.java:1194)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:565)
	at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:525)
	at org.springframework.beans.factory.support.AbstractBeanFactory.lambda$doGetBean$0(AbstractBeanFactory.java:333)
	at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:371)
	at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:331)
	at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:201)
	at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:229)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1762)
	at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1651)
	at org.springframework.beans.factory.support.ConstructorResolver.resolveAutowiredArgument(ConstructorResolver.java:912)
	at org.springframework.beans.factory.support.ConstructorResolver.createArgumentArray(ConstructorResolver.java:791)
	... 39 common frames omitted
Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [org.sonar.scanner.rule.QualityProfiles]: Factory method 'provide' threw exception with message: Failed to load the quality profiles of project 'Sciagen-ai_CMS': An unexpected error occurred. Please try again later.
	at org.springframework.beans.factory.support.SimpleInstantiationStrategy.lambda$instantiate$0(SimpleInstantiationStrategy.java:183)
	at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiateWithFactoryMethod(SimpleInstantiationStrategy.java:72)
	at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:152)
	at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:653)
	... 53 common frames omitted
Caused by: java.lang.IllegalStateException: Failed to load the quality profiles of project 'Sciagen-ai_CMS': An unexpected error occurred. Please try again later.
	at org.sonar.scanner.repository.DefaultQualityProfileLoader.handleErrors(DefaultQualityProfileLoader.java:61)
	at org.sonar.scanner.repository.DefaultQualityProfileLoader.load(DefaultQualityProfileLoader.java:47)
	at org.sonar.scanner.repository.QualityProfilesProvider.provide(QualityProfilesProvider.java:26)
	at java.base/jdk.internal.reflect.DirectMethodHandleAccessor.invoke(Unknown Source)
	at java.base/java.lang.reflect.Method.invoke(Unknown Source)
	at org.springframework.beans.factory.support.SimpleInstantiationStrategy.lambda$instantiate$0(SimpleInstantiationStrategy.java:155)
	... 56 common frames omitted

12:10:03.324 INFO  EXECUTION FAILURE
12:10:03.325 INFO  Total time: 20.347s
Error: Action failed: The process '/opt/hostedtoolcache/sonar-scanner-cli/8.1.0.6389/linux-x64/bin/sonar-scanner' failed with exit code 3

SonarQube Cloud quality-profiles sonarqube

GET /api/qualityprofiles/search?organization=sciagen&project=Sciagen-ai_CMS
Status: 500 Internal Server Error

{
  "errors": [
    {
      "msg": "An unexpected error occurred. Please try again later."
    }
  ]
}
  • :white_check_mark: GET /api/qualityprofiles/search?organization=sciagen200 OK
  • :cross_mark: GET /api/qualityprofiles/search?organization=sciagen&project=<project>500 Internal Server Error