We have been using Sonar Cloud with authentication through Azure DevOps, but we recently migrated to a corporate account and tried to configure Azure SSO to authenticate our users. After configuring everything, I was able to access the portal with a user I had placed in the permissions group, but the next day we were no longer able to authenticate with Azure SSO. First, we were received this:
At the moment, the feedback we are receiving is the following:
I saw that in other topics they said they had a similar problem, but they do not describe how they solved it.
Could you please help me?
Hi @marcio.coelho,
tried to configure Azure SSO to authenticate our users
In azure or in SonarQube Cloud?
Are you trying to log in using Azure DevOps or LOG IN WITH SSO?
Hi Guillaume!
I’m trying to connect to sonarcloud.io using Log In with SSO. Using Azure DevOps always working ok.
We have very recently changed how we setup SSO in SonarQube Cloud.
Not sure exactly when you created your configuration but could you delete the current one and try to create a new one? This is because we introduced the self service flow for SSO that allows you to validate your connection.
During the setup process there is a TEST CONNECTION button. Could you try this out?
Cheers,
I already recreate the EA and I am testing with this “Test Conn” buttom to have the same result:
result:
Hi @marcio.coelho — welcome to our community! 
The error you’re seeing suggests there’s a permissions issue. Here are a few things to double-check:
- Your EA in Entra still has the correct groups assigned
- The user you’re authenticating with is a member of at least one of those groups in Entra (let’s refer to it as GroupA)
- Your SQC organization includes GroupA
- To rule out any browser issues, try running this in an incognito window
Let us know if you’re still stuck — happy to help further!
